Return & Refund Policy
1. Introduction
At Aumetra Global, we strive to deliver high-quality IT staffing and recruitment services. This Return & Refund Policy outlines the terms under which payments made on our platform are handled.
2. Nature of Services
Aumetra Global provides digital and service-based offerings such as:
- Candidate profile submissions
- Job posting services
- Recruitment and staffing solutions
Since these are non-tangible services, returns are not applicable.
3. Refund Policy
a. Non-Refundable Services
- Fees paid for candidate profile submissions
- Job posting or recruitment service charges
- Any completed or partially delivered service
All such payments are non-refundable once processed.
b. Eligible Refund Cases
Refunds may be considered only under the following conditions:
- Duplicate payment made by mistake
- Payment charged but service not initiated
- Technical error causing failed service delivery
c. Refund Request Process
To request a refund:
- Email us with payment details and reason
- Requests must be made within 3–5 working days of the transaction
📧 Email: [Your Email]
d. Refund Processing Time
- Approved refunds will be processed within 7–10 business days
- Refunds will be credited to the original payment method
4. Cancellation Policy
- Once a service is initiated, it cannot be cancelled
- Users are responsible for reviewing service details before making payment
5. No Guarantee Clause
- Aumetra Global does not guarantee job placement or hiring outcomes
- Payments are for services provided, not for guaranteed results
6. Changes to Policy
We reserve the right to update this policy at any time. Continued use of our services implies acceptance of the updated terms.